Frequently Asked Questions
What materials are Enlightened phone cases made of?
Enlightened cases come in TPU (flexible), polycarbonate (hard), and hybrid (TPU bumper with hard back). Each has different durability and feel. Check the product page for specifics.
Are Enlightened phone cases compatible with wireless charging?
Yes. The polycarbonate and hybrid cases are thin enough for wireless charging. Some TPU cases may add slight thickness, but most modern chargers still work. If you have issues, remove the case.
How long does it take to ship an Enlightened phone case?
Orders are made on demand, so expect 5-10 business days for US delivery. International shipping varies by destination. You'll get a tracking number when your order ships.
Do Enlightened cases have a warranty?
Enlightened backs their products against manufacturing defects for 30 days from delivery. Contact us through our Contact page with photos if you receive a defective case. Normal wear and tear aren't covered.
Can I return my case if it doesn't fit?
We accept returns within 30 days for cases that don't fit or have defects. Visit our Contact page to initiate a return. Cases must be unused and in original packaging. We'll send a replacement or refund after inspection.